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These terms set out how your 999pk account works — what we expect from you, what you can expect from us, and how your access is managed where local law permits. Read through before you open an account; the rules here apply to every session, every transaction and every support request you make.
Your use of 999pk is governed by these terms and conditions. By creating an account and using any feature — including game access, wallet transactions through JazzCash, Easypaisa or Raast, and any support interaction — you confirm that you have read and accepted what is written here. We do not waive any part of these terms by not enforcing them immediately; if we delay acting on a breach, that delay does not remove our right to act later. These terms apply to the version of the platform available in regions where local law permits use. If a provision is found to be unenforceable in your jurisdiction, the remaining terms stay in place and continue to apply. We may update these terms when the platform changes or when regulatory requirements shift. When a material change occurs, we will notify you before the updated terms take effect — you will see the notification in your account dashboard. Continuing to use your account after notification means you accept the revised terms. If you do not accept a change, you may close your account through the settings route shown in your dashboard before the effective date.
Deposits and withdrawals via JazzCash are covered under these terms.
Easypaisa wallet transactions follow the same account rules and limits.
Raast transfers are subject to the transaction policy described in these terms.
Debit card use is bound by these terms alongside your card issuer's own conditions.
Not everything connected to your 999pk experience falls under one single document. This section clarifies exactly which areas these terms govern and where separate rules or third-party conditions take over — so you know where to look when a question comes up.
Creating, verifying and closing your 999pk account — including login credentials, session limits and access restrictions — is fully governed by these terms.
Deposits and withdrawals processed through JazzCash, Easypaisa, Raast or debit card are subject to these terms alongside each payment provider's own conditions, which we do not control.
Game content supplied by studios such as Pragmatic Play, CQ9 and Habanero operates under those providers' own technical terms; these terms govern your account interaction with that content, not the content itself.
External links, payment gateways and identity verification services are operated by third parties. Their own policies apply once you leave the 999pk account environment; we are not responsible for those terms.
These terms are not one-sided. You have specific, practical options available at any point — from reviewing your transaction history to correcting account details and raising questions with our support team. Your account dashboard is the starting point for most of these actions. Session controls, wallet transaction records and account profile fields are all reachable from the dashboard after you log in. If you spot an error in your account details — your registered mobile number, payment wallet reference or email — you can update these through the profile section. Changes to payment details may require verification steps shown in that same section; follow the instructions as they appear. For any question about how these terms apply to your specific situation, you can reach us through the contact route described in the Support section of this page. We aim to respond clearly and within a reasonable time. If you believe a transaction has been recorded incorrectly, submit a query through your account's transaction history view — attach the relevant session date and the payment method used (JazzCash, Easypaisa or Raast) to help us trace it quickly.
Your full transaction history — deposits, withdrawals and session records — is accessible in the account dashboard after login. No separate request is needed to view your own history.
Profile fields including mobile number and payment wallet reference can be updated in account settings. Verification steps may apply; follow the instructions shown in that section.
If a clause in these terms is unclear or you need clarification on how a rule applies to your account, contact support through the route shown in the Support section below.
To close your account or request changes to your data held by 999pk, use the account settings route or contact support directly. We will process the request in line with these terms.
If any part of these terms raises a question or you need to act on a policy right, these are the routes we keep open. Choose the one that suits your situation.
Log in and use the message centre in your account dashboard to submit a policy or terms query. Attach your account reference and describe the clause or transaction in question.
For written policy requests — including account closure or data correction requests — use the support email address listed in your account settings under the Help section.
Live chat is available through the account dashboard for quicker responses on terms-related questions. Have your account details and the relevant transaction date to hand before starting the chat.
These terms work alongside our data and security practices. Understanding how we store information, use cookies and handle contact requests helps you make informed decisions about your account.
We retain account records — including transaction history via JazzCash, Easypaisa and Raast — for as long as your account is active and for the period required by applicable obligations after closure. The retention period is stated in the data section of your account settings.
We use cookies to maintain your login session and remember account preferences. No marketing cookie is placed without your acknowledgement. Cookie settings are accessible from the footer of the site and from your account preferences page.
Your account is protected by login credentials you set at registration. We do not share your account access details with third parties. If you suspect unauthorised access, use the account security section in your dashboard to update your credentials immediately.
To request a correction to data we hold, or to ask how a specific term applies to your situation, contact us through the dashboard message centre or the support email in your account settings. We will respond in plain language without unnecessary delay.
These are the questions we hear most often about how these terms work. If yours is not here, use the contact routes in the Support section above.
Yes. Every deposit and withdrawal you make through JazzCash, Easypaisa, Raast or debit card is covered by these terms. Each payment provider also has its own conditions that apply alongside ours; we do not control or override those separate conditions.
We will notify you through your account dashboard before any material change takes effect. The notification will appear when you log in. Continuing to use your account after the effective date means you accept the revised version; if you do not agree, close your account before that date.
Your complete transaction record is available in your account dashboard at any time after login. This includes all deposits and withdrawals across JazzCash, Easypaisa and Raast. No separate request to 999pk is needed to view your own history.
Raise a query through the transaction history view in your account dashboard. Include the date of the session, the payment method used and the amount shown. Our support team will trace the record and respond through your account message centre.
Profile fields — including your registered mobile number and payment wallet reference — can be updated through the account settings section. Some changes require a verification step; the instructions for that are shown directly in the settings page when you try to make the change.
Access to 999pk and the applicability of these terms depends on local law and the eligible region in which you are located. Where local law restricts or modifies access, those restrictions apply. The version of the terms shown in your account reflects the conditions applicable to your region at the time of login.